Vetsource Reviews

Vetsource has an overall rating of 3.0 based on 86 reviews. Customer feedback on Vetsource is mixed: Vetsource reviewers highlight positive aspects like convenient online ordering, wide selection of pet products, competitive pricing, excellent customer service, which strongly appeal to pet owners looking for convenient shopping options. However, Vetsource is often criticized for its shipping delays, occasional stock issues, website navigation difficulties, limited local availability.

3.0/5.0

86 reviews

5 Stars

5

4 Stars

5

3 Stars

3

2 Stars

5

1 Star

5

All Vetsource Reviews (86)
yvette2000
April 15, 2026
"I had to return my dog’s…"
I had to return my dog’s meds after our vet changed things up, and I thought it might be a whole process... but it wasn’t at all. The refund came through quicker than I expected, no hassle, no back and forth... just really easy...
johnavery7161
April 10, 2026
"Decent service, but my order was wrong"
The shipping was fairly quick, which I appreciated, but I ended up receiving the wrong flea medication and not the one I actually ordered. It was frustrating because I needed the specific product, so while parts of the process were fine, the mix-up was definitely disappointing.
kathryn2004
April 04, 2026
"Pretty easy, checkout was annoying"
Ordering was simple, and I found my dog’s meds without having to dig around forever. The checkout took longer than I expected, which was kind of a pain in the butt, but overall the site works fine and isn’t a total hassle to use.
John-crawford
March 24, 2026
"Finally got the vet’s okay"
After a lot of back and forth and trying to make the right choice, my vet finally approved it. that gave me a lot of peace of mind. When it comes to my pet, I don’t want to guess, I want to feel like I’m doing something that actually supports their health. It was a small moment, but it made me feel like we were finally on the right track...
GRANT
March 09, 2026
"Coupon didn’t work like I expected"
I tried using a coupon at checkout and it looked like it was accepted, so I figured the discount would apply like normal. But after I paid, the discount was gone. Support took a while to get back to me and basically said it couldn’t be applied. The order itself was fine, but I expected the coupon process to be a lot smoother, so that part was frustrating.
hermanslagle2690
February 12, 2026
"Seems trustworthy so far"
I’m usually cautious about where I put my personal info, but so far this feels safe enough. I haven’t noticed anything sketchy or had any weird privacy issues, which makes me feel a bit more comfortable using it.
HiramDanielson_69
February 05, 2026
"Payments have been smooth so far"
I’ve never had a payment fail on me yet, which is all I really want with this kind of thing. I don’t think about it much—just tap through, move on, and then remember later that it all worked fine.
Joann_wright77
February 03, 2026
"Meds seemed legit, but the packaging made me pause"
I ordered my dog’s flea meds from vetsource, they looked real when they showed up. Same brand I usually get, sealed box, and the lot number was on there too.
The only thing that threw me off was the packaging. It was kind of beat up, so I definitely had a moment where I was like, hmm, is this okay? I ended up checking with my vet, and they said it was fine, which made me feel better.
Overall, I do think the medication was authentic. I just wish the shipping or packing had been a little more solid, because it didn’t exactly inspire total confidence. Not a bad experience, just a little iffy at first.
Charlotte_bebee82
February 02, 2026
"No surprise fees, which I appreciate"
Compared to a lot of places where the final total somehow ends up higher than expected, this was refreshingly straightforward. My bill matched exactly what I ordered, and there weren’t any random extra fees tacked on...
jamie1971
February 01, 2026
"Refill arrived too late"
My vet sent over the refill, so I figured it would be straightforward. But for some reason, the medication didn’t show up until days later. My dog ended up missing doses, and her itching got so much worse in the meantime. Maybe this works fine for other people, but it was really stressful for us and I wouldn’t use them again.
ShielaSpivey_48
January 31, 2026
"Pretty disappointing delivery"
The whole thing was a letdown. The package showed up smashed, and the bottle was dirty, which is never a good sign. It just feels like stuff like this always happens when you take a chance ordering online. I definitely won’t be ordering this again.
DwightMuzii_68
January 26, 2026
"Pretty easy to get set up"
I set up my Vetsource account this week, it was mostly painless. I’m usually a little biased against making new accounts because something always seems to go wrong, but the sign-up page was clear and the email code showed up really fast.

Logging in afterward was fine for the most part, though I did have to reset my password once because it didn’t seem like it saved correctly the first time. That was a little annoying, but not enough to ruin the experience.
Everything is working now, and I can get into my account without any trouble. For me, that’s a win, especially since I prefer when this kind of stuff just works without needing extra help.
TedOre_32
January 22, 2026
"Always out of stock"
Every time I go to order food for my pet, it’s unavailable again. It’s annoying to keep dealing with this, like I just want to place the order and be done with it lol. Not sure why it’s out of stock so often, but it’s getting really frustarting.
BRYAN
January 17, 2026
"This ended up being cheaper than getting it…"
This ended up being cheaper than getting it through my vet, and it shipped just fine. the only downside was my timing—I ordered it when I was already running low, so I stressed myself out a bit waiting for it. That’s on me, though
RobertMacias
December 30, 2025
"Prescription approval took way too long"
My vet sent everything over, but vetsource still took several days to approve the prescription. I didn’t really get any clear updates either, so I ended up having to call around just to figure out what was going on. It was frustrating, especially when your pet really needs their meds.
anna_Macy72
December 22, 2025
"Feels like a trustworthy place to order pet meds"
I ordered my dog’s medication through Vetsource after my vet sent the prescription over, and the whole process felt legitimate. I liked that the prescription was verified through my vet’s office instead of me just uploading something and hoping for the best. The meds arrived sealed, the packaging looked clean and professional, and the order matched exactly what my dog needed. Shipping took a little longer than I expected, but everything showed up correctly, so I’d definitely use them again.
paula1990
December 21, 2025
"Go With Your Gut on Timing"
My order showed up late twice, which was frustrating since my pet needed the meds. I had a feeling I should’ve ordered earlier or looked for a backup option, i wish I’d trusted that instinct
William.browning
December 21, 2025
"Rebate was way more hassle than it should’ve been"
Ordering the food itself was totally fine, but for some reason the manufacturer rebate turned into a whole project. I bought it partly because the rebate was advertised, and then I ended up having to dig around for the right receipt and all the info they needed just to submit it.

vetsource support did respond, but it kind of felt like no one really owned the issue. The rebate process has taken forever, and I’m still not even sure it’s actually going to go through. Not a terrible experience overall, just more annoying than it needed to be.
POWERS
December 15, 2025
"Reminder came a little too late"
We got the refill reminder, but it showed up after we’d already run out. So yeah, not super helpful by that point
Carlos.hummel
December 10, 2025
"I just ordered my dog’s meds…"
I just ordered my dog’s meds recently, and this latest experience was really smooth. The tracking was easy to follow the whole time — I got updates when it shipped, while it was moving, and when it was out for delivery. I didn’t have to keep checking over and over or wonder where it was. The package showed up right when they said it would, and everything was fine. Based on this last order, I’d definitely say it was simple and stress-free.

View More Reviews

Have a question about Vetsource?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.